Shipping policy

Where we ship from

All orders are prepared and shipped from Nerja (Málaga), Spain.

Delivery times and shipping costs

Delivery times and shipping costs depend on the destination and are shown in the cart and before payment, so you know the total before confirming your order. Unless we agree otherwise with you, we deliver within 30 calendar days of order confirmation.

Tracking

When your order ships, you will receive an email with tracking information.

Personalised orders

The Jina langu ni... bag is made with the name you type, so it needs some preparation time before it ships.

Problems with your delivery

If your order arrives damaged, late or not at all, write to us at natinee.ngnm@gmail.com and we will sort it out.